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CHRISTMAS TERMS AND CONDITIONS

 

CHRISTMAS FEAST, CHRISTMAS DAY & NEW YEAR’S BOOKINGS

 

THANK YOU FOR BOOKING WITH US FOR YOUR CHRISTMAS CELEBRATION. TO MAKE SURE YOUR EVENT IS AS SUCCESSFUL AS POSSIBLE THE BELOW TERMS AND CONDITIONS WILL APPLY TO YOUR BOOKING. PLEASE READ THROUGH THESE AND LET US KNOW IF YOU HAVE ANY QUESTIONS OR CONCERNS.

DEPOSITS & PAYMENTS
TO CONFIRM A BOOKING WE REQUIRE A DEPOSIT OF £10 PER PERSON FOR FEAST AND£20 PER PERSON FOR NEW YEAR’S EVE. THIS SECURES THE BOOKING AND IS REDEEMABLE AGAINST YOUR BILL ON THE DAY OF YOUR EVENT. DEPOSITS CAN BE PAID BY CASH OR CARD AND ARENON-REFUNDABLE ANDNON-TRANSFERABLE.

FULL PAYMENT FOR YOUR FOOD AND DRINKS IS PAYABLE ON THE DAY OF THE EVENT BY THE PARTYORGANISER, WECANNOT SUPPLY SEPARATE FOOD AND DRINKS BILLS OR BILLS TO INDIVIDUALS

(THIS EXCLUDES CHRISTMAS DAY BOOKINGS – PLEASE SEE SECTION BELOW FOR DETAILS).

CHRISTMAS DAY
ALL CHRISTMAS DAY BOOKINGS REQUIRE FULL UP-FRONT PAYMENT BY THE1ST DECEMBERTO BE CONFIRMED. THIS PAYMENT IS NON-REFUNDABLE AND NON-TRANSFERRABLE. BOOKINGS CAN BE HELD PROVISIONALLY PRIOR TO THIS DATE AT OUR DISCRETION AND YOU MAY BE ASKED TO RELEASE OR CONFIRM A BOOKING AT ANY TIME IF WE HAVE OTHER CUSTOMERS READY TO CONFIRM.

BOOKINGS MADE AFTER 1 ST DECEMBERREQUIRE FULL UP FRONT PAYMENT AT THE TIME OF BOOKING.

FULL PAYMENT FOR DRINKS IS PAYABLE ON THE DAY BY THEPARTY ORGANISER

CANCELLATIONS
SOMETIMES THINGS DON’T ALWAYS GO TO PLAN, AND WE UNDERSTAND THIS. HOWEVER, IF YOU DO NEED TO CANCEL WITH US, WE WOULD APPRECIATE IT IF YOU LET US KNOW AS SOON AS POSSIBLE. IF YOU HAVE PAID ADEPOSIT THIS IS NON-REFUNDABLEUNFORTUNATELY.

PRE-ORDERS & MENU CHOICES
FOR CHRISTMAS DAY WE REQUIRE A FULL PRE-ORDER FOR FOOD AT THE TIME OF PAYMENT WITH THE NAMES OF THE GUESTS AND THEIR FOOD CHOICES.

FOR FEAST AND NEW YEAR’S EVE BOOKINGS WE REQUIRE ANYMENU CHOICESAT LEAST TWO WEEKS BEFORE THE BOOKING.

FOR FEAST WE ALSO RECOMMEND THAT YOU PRE-ORDER WINE OR OTHER DRINKS FOR YOUR CELEBRATION TO GUARANTEE SPECIFIC PRODUCTS AND TO MAKE IT EASIER FOR YOU,THE ORGANISERTO BUDGET AND GATHER PAYMENT FROM INDIVIDUALS IN YOUR PARTY PRIOR TO ARRIVAL.

PLEASE LET US KNOW OF ANY DIETARY REQUIREMENTS OR ALLERGIES WHEN YOU SUBMIT YOUR FOOD ORDER SO WE CAN PLAN ACCORDINGLY. IF YOU NEED INFORMATION ON ALLERGENS, PLEASE ASK AND WE WILL BE HAPPY TO PROVIDE THIS INFORMATION.

SERVICE CHARGE
PLEASE NOTE THAT FOR ALL BOOKINGS OVER 8 PEOPLE WE WILL ADD A DISCRETIONARY 10% SERVICE CHARGE TO YOUR BILL. PLEASE ASK FOR THIS WAIVED PRIOR TO YOUR BOOKING TO AVOID EMBARRASSMENT ON THE DAY

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