All postage of vouchers is to UK addresses only.
All vouchers are valid for 10 months from the date of sale. Vouchers not used within this time will be forfeited with no entitlement to refund or exchange. It is not possible to extend the voucher beyond the stated 10 month validity period.
All vouchers must be booked in advance.
Vouchers cannot be used on certain holidays such as Christmas Day or New Year’s Day or certain promotional days such as Valentine’s Day or Mother’s Day. Please ask when booking.
Reservations are subject to availability, at our discretion. Please call the telephone number specified on the restaurant’s home page to make your reservation. Purchase of a voucher is not a guarantee of a reservation.
Vouchers can be used as full or part payment on goods and services at The Old Grocery. Purchases made with vouchers are not refundable in cash.
Vouchers are not transferable, refundable in cash or replaceable if lost, destroyed or stolen.
Vouchers can only be used for a single transaction; any remaining amount is not exchangeable for cash or another voucher and will be automatically forfeited.
Risk will pass to the customer upon delivery and title will pass upon receipt of payment in full. Where vouchers are dispatched by email, risk will pass to the customer when the email is sent and title will pass upon receipt of payment in full.
The company reserves the right to amend these terms and conditions without prior notice.
For technical queries regarding the website, shopping cart or receiving the vouchers please contact us. If you have opted to receive your voucher via email, please check your junk folder if you do not receive an email notification.
For voucher queries relating to the menus, restaurants or bookings please call us or find the restaurant direct here.
It is with a heavy heart that we have to announce that, after 5 years of The Old Grocery, we will not be renewing the lease in Hawarden.
Our industry has changed dramatically over the past couple of years and we are going to concentrate on our new venture, The Emporium Deli in Westminster Park, allowing us to focus on a more modern and relaxed interpretation of hospitality.
We would like to thank everyone who has supported us over the years and hope to see you at least one more time before we hop over the border for good.
During June and up to our Wine Tasting finale on July 13th-16th we will be offering our 5 course tasting menu on Wednesday and Thursday evenings with a complimentary glass of fizz to thank you all for your support.
Any Old Grocery vouchers will obviously be valid during this period and we will also redeem them at The Emporium Deli until the end of August giving you plenty of time to search the kitchen drawers and dust off any long forgotten hidden treasures!
We look forward to seeing you soon,
Kate, Rob and The Old Grocery team x
To book a table please visit our Booking page.